====Blended Learning courses with in person skills training and testing
Our goal is to make your training as convenient and cost effective as possible. After completing registration, your program is paid in full. You should expect no additional charges.
Rescheduling and Missed Appointments
Terms & Conditions
By registering with Your CPR Connection LLC, you (the participant) accept and agree to be bound by the terms and provisions of this agreement. In addition, when using these services, you shall be subject to any posted guidelines or rules applicable. Any participation or registration will constitute acceptance of this agreement.
You waive your right to claim for any and all damages or injuries that may result from participation in the Virtual Training Session. You understand and acknowledge that there are inherent risks of injury involved in performing CPR/AED and First Aid skills. You agree to release Your CPR Connection LLC and any employees from any and all claims which may result from the course.
====Remote courses
Our goal is to make your training as convenient and cost efficient as possible. After registration your program is paid in full, you should expect no additional costs or charges.
Requirements & Expectations
All participants must have adequate and reliable internet in order to complete the Virtual Training Session. You must have a functioning camera that is on at all times during the Virtual Training Session. Your CPR Connection LLC is not responsible for the participant’s technical equipment functionality or internet availability. If there are technical difficulties during the skills session, you may be required to reschedule.
You must have space to complete your skills session that is free of excessive noise or distractions. If you are unable to ensure a quiet environment, you may be asked to reschedule the session to another date or time.
You must log into your Virtual Training Session on time. The Google Meet link will go live up to 10 minutes prior to the scheduled meeting. The instructor reserves a full hour for your skills session. If you are more than 10 minutes late, or request to reschedule in less than 24 hours of the scheduled skills session, you must pay a $20.00 rescheduling fee and reschedule with the assigned instructor.
You must prepare for your Virtual Training Session by reviewing the equipment checklist, setting up required equipment, and completing any necessary pre-course work. If you are unable to successfully pass your Virtual Training Session due to inadequate preparation, you will be required to pay a $20.00 rescheduling fee and asked to schedule another skills session with your instructor once you feel adequately prepared to reattempt your skills session.
Refunds and Cancellations
The program you chose may consist of an online learning module and may require a shipment of CPR equipment to your home.
Rescheduling and Missed Appointments
The remote program consists of a certified American Heart Association instructor working with you in an online classroom.
Your CPR Equipment package
The remote program may include the use of a CPR equipment package. This package contains everything needed to participate in the hands-on portion of your program. We have a limited number of CPR equipment packages. We ask that you make arrangements to return your CPR equipment package within 48 hours after the hands-on portion of your program.
If you need to make any changes to your registration we will always do our best to accommodate your needs and work with you. Contact us anytime through our website or by replying to ANY of the emails you receive from our company after you register.
Equipment Shipping
Your CPR Connection LLC agrees to ship the equipment necessary to perform the registered Virtual Training Session. Shipping will take 2-5 business days for delivery once initiated. You will receive a shipping notification including a tracking number for UPS. It is your responsibility to track the expected delivery date of the equipment and make necessary arrangements to secure the equipment timely. Your CPR Connection LLC does not bear responsibility for lost or stolen equipment once the equipment has been delivered to the address provided, as confirmed by UPS Tracking. Consequently, there is a $100.00 Equipment Restocking Fee for equipment that is lost or stolen after delivery. Please notify us immediately to initiate a new equipment shipment.
Your CPR Connection LLC is not responsible for any shipping delays and will make every effort to deliver your equipment prior to the scheduled Virtual Training Session. If the equipment will not arrive in time, your skills session may be rescheduled at no additional cost.
Equipment will be sanitized and checked prior to shipping. If there are any damages or malfunctioning equipment, you must notify us immediately. Arrangements will be made for the equipment to be returned and new equipment shipped, if necessary. If equipment is damaged due to the participant’s negligence or is not returned, the student will be charged the full retail price of replacement items.
Your American Heart Association certification (eCard) will not be processed until your equipment is dropped off and the prepaid return shipping label is scanned by UPS. Equipment must be returned within 48 hours following the completed skills session. Please be mindful that equipment is limited, and in order for Your CPR Connection LLC to ship equipment timely, it must be returned as soon as possible.
If the equipment is not returned within 10 days of the skills session, you must pay a Lost Equipment Fee for the full retail price of replacement items of up to $468.00. Failure to pay the fee will result in the cancellation of your eCard and the account being pursued by our collections department.
Safety
Equipment will be sanitized prior to shipping. Although manikins come with lungs installed, students will not be required to perform direct mouth-to-mouth ventilation on the manikin at any point during the Virtual Training Session. Therefore, we requested that you do not place your mouth on either the adult or infant manikin, other than to inflate as necessary. Cleaning wipes will be included with your equipment for additional cleaning as necessary.
Terms & Conditions for Virtual Training Sessions
By registering for a Virtual Training Session with Your CPR Connection LLC, you (the participant) accept and agree to be bound by the terms and provisions of this agreement. In addition, when using these services, you shall be subject to any posted guidelines or rules applicable. Any participation or registration will constitute acceptance of this agreement.
You waive your right to claim for any and all damages or injuries that may result from participation in the Virtual Training Session. You understand and acknowledge that there are inherent risks of injury involved in performing CPR/AED and First Aid skills. You agree to release Your CPR Connection LLC and any employees from any and all claims which may result from the course.
American Heart Association Course Fees Disclaimer
The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.
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